What’s your story? What has led you to seeking out counselling services? What kind of changes are you willing to make in your life?
What is your responsibility to me as a counsellor? The therapeutic relationship is typically defined by a process of building rapport, creating a space of genuineness, empathy, warmth, a basis for trust and collaboration. While these are all great descriptors of what I, as a counsellor am about, I also would like to point out another dimension of a therapeutic relationship: The intentional process. It will be my responsibility to engage with you to build a base of knowledge, develop a critical curiosity, be compassionate, and respectful of your healing journey.
How do you keep my personal health information safe?
Soulful Conversations Counselling Services utilizes the Jane platform. This platform is PHI and PIPEDA compliant and PHIPA approved, provides encryption software to protect all personal information, and has servers located in Canada. This confidential online system organizes client files, client appointments, client notes, any additional relevant documentation for client care, and client contact information.
What is the difference between an intake session and subsequent session?
Intake Session:
Intake sessions are 75 minutes in length. An intake session is the foundation of therapy. It’s not just paperwork- it’s the first step in creating safe, effective, and personalized care. During your intake, I want to start to know you as a whole person and not just a problem you are coming to the office with. We will review your history, current stressors, strengths, and goals. The intake session is a great way to determine if we are a good fit and learn more about therapy.
Subsequent Sessions:
Subsequent sessions are up to 60 minutes in length. These can be scheduled at the end for your session or you can also access the online booking portal as well.
What are your hours?
Sessions are scheduled Monday-Friday between the hours of 10 AM and 5 PM. There is one Saturday monthly that is available for appointments as well. Saturday’s are contact to book only.
How do you take payment?
Payment by e-transfer, credit card or cash at the time of service.
How long do I need to be in counselling to feel better? You are the expert of your own life. Sessions will be focused on the goals you have outlined and feeling better will depend on many factors. Some of these include outlined goals, how much you are practicing tools given in session, therapeutic relationship, life factors that may be out of your control, etc. Most people say that results are seen after just a few sessions of being heard and feeling connected to themselves and the world around them.
Why is therapy so expensive?
Social workers and other mental health professionals come with years of education, supervised clinical hours, and ongoing training. Self employment also means needing to cover our own overhead costs, insurance, and unpaid work.
Why can’t therapists charge less?
Sustainable fees allows me to maintain an ethical caseload, avoid burn out, and provide consistent and safe care. Underpricing often leads to rushed sessions and long wait lists.